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Daily Archives: April 13, 2014

Mailbox still marked as being moved after failed move request to Office 365

After a failed move request, sometimes (for unknown reason) the mailbox is still marked is being moved and cannot be removed again… the mailbox is shown with a green icon on the EMC (Exchange Management Console), however it cannot be seen on the “Move Request” section or with Get-MoveRequest command and cannot be cleared with the Remove-MoveRequest command.

Solution

1. Open ADSIEDIT and navigate to the OU where your broken user account is stored.
2. Locate the user account, right-click on it and then choose “Properties”.
3. Click on the “Filter” button and make sure “Show only attributes that have values” is checked.
4. Scroll down the attributes and search for an entry called “msExchMailboxMoveRemoteHostName”.
5. Click on the “Edit” button.
6. Click on the “Clear” button.
7. Click the “OK” button.

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